Kinto Join is a sustainable commuting app that revolutionises the way a company’s employees travel to work. It is a part of Toyota’s mobility brand.
Senior UX Researcher
Senior UX Researcher, UX Designer, Project Manager, Back-end Developer, Front-end Developer
Kinto Join is an app that connects co-workers who wish to share their daily commutes. The technology verifies who’s on board and allow employers to offer employees incentives, such as priority parking spaces.
The project was to design the ‘find a friend’ feature for the app. The feature enables the users to easily and quickly find the right person to connect with to share a ride to work.
An initial worksop with the main stakeholders to define the project goals, objectives and risks.
Defined the optimal user journeys to search, select and message the right co-worker.
Working closely with the development team the key journeys were finalised and wireframed.
The wireframes were quickly turned into prototypes ready for client reviews and usability testing.
To gather insight quickly, and to reach a wide range of users, we opted for remote un-moderated usability testing.
The insight gathered from the usability tests indicated clear design changes to optimise the usability of the feature.